They have listened to their customers and continue to act on our needs. First, we are a very lean shop, and the manpower cost of standing up a new monitoring platform along with maintaining yet another machine, while minimal, was going to take time and that was a consideration. I guess they are a victim of their own success, my one and only criticism is that now the turnaround on datasources is measured in months not hours. Every LogicMonitor package includes an unparalleled suite of robust features for analysis, reporting, and proactive operations management. They were incredibly helpful during our evaluation and even allowed us to extend our trial period for longer than I am comfortable specifying (more embarrassing to me that our eval took so long). less on problem solving and more on evolution. Companies these days use many cloud products, from cloud computing services like Amazon's AWS, to communication apps like Slack. In the end, there were a couple factors that lead us to LM and kept us there. Filter by company size, industry, location & more. Share your experiences with other software buyers. For example, in other products, a 48-port switch could use up 100+ monitoring licenses to monitor all ports and all of the critical switch functions. It's relatively easy to use while at the same time offering tons of features that you can use to optimize and proactively solve problems. We are a small company of about 250 employees and 5 offices across the US and many remote employees around the world. If they do to it what they have done to the web portal, it will be amazing. In case LM is looking at this, I'm specifically awaiting a google analytic integration which I saw advertised on your site but didn't exist (to your credit, thanks for taking it down after we found that out.). A few minor inefficiencies in the UI, but nothing major for us. The diversity makes enterprise technology complicated, but Datadog, calling itself "cloud agnostic," integrates everything to provide a centralized real-time monitoring platfor… That isn't to say that Solarwinds isn't a good product! There is a lot that we use Logic Monitor for but it will never be our ONLY monitoring tool, as a result we need a service like pager duty as a central hub to manage and maintain our alert streams. Visibility. A high-level overview of AppDynamics (APPD) stock. Become a LogicMonitor Advocate! DM for free 14 day trial. If they don't recognize something, it is a fairly simple process to request that they add it to their software. We have even begun alerting automation scripts to fire off on certain alert types. First, we are a very lean shop, and the manpower cost of standing up a new monitoring platform along with maintaining yet another machine, while minimal, was going to take time and that was a consideration. Cons: In addition to recognizing the devices, they automatically add a set of monitors that they feel are the most important, but also give you the ability to easily disable what you aren't interested in or add additional monitors if they don't support something you wish to monitor. Chat support is good and available 24/7 and we have a dedicated customer success team contact who can assist with any escalations, questions, or concerns we have. It is incredibly cumbersome today to not have resolutions close out alerts in PagerDuty and also to not have alerts that are acknowledged in pager duty acknowledge in Logic Monitor. . For example, in other products, a 48-port switch could use up 100+ monitoring licenses to monitor all ports and all of the critical switch functions. In the beginning I loved how quickly their folks could crank out an oddball datasource for me. Finally, we wanted a way to monitor both internally and externally since we ourselves are a SAAS provider. ... damage to the brand and lowered stock price. We will update once we have further information on the full scope of impact. LogicMonitor® is the leading SaaS-based, performance monitoring platform for complex and distributed IT infrastructure. CloudFabrix Software, Inc. a leading AIOps platform vendor delivering a suite of solutions enabling AI driven IT Operations & Planning. It may not be a major part of their value proposition to new customers, but datasource creation was part of the pitch for us old timers. and by the way your support is great! The escalation rules and who they go to are fully tweakable as well as how users get alerted (email, sms, phone call). We'd been using Solarwinds for several years and we simply felt that it wasn't the right product for us. . It's been a great win. They have released a native iPhone application, it is good for alerting, however they have a good way to go to make it more usable overall. At this time I am on v.71 with Collectors at version 20. In case LM is looking at this, I'm specifically awaiting a google analytic integration which I saw advertised on your site but didn't exist (to your credit, thanks for taking it down after we found that out.). "It's affordable. Deep support for Microsoft Azure. Our benefits package ties into our positive culture- our company cares about the things that make us happy and healthy. I began using LogicMonitor around 2 years ago. Pro. LM satisfied all three. LogicMonitor. The lone drawback to their model is the number of internal servers required to monitor everything we wish to. For a smaller company like ours, cost is definitely a large factor and LogicMonitor was definitely a leader in this category. Datadog's full-year 2019 revenue is expected to come in at $350 million to $352 million -- good for 77% to 80% growth over 2018. Stocks. Their drive to improve the product! Comments: It would also be ideal if you could highlight the "hosts" on the hosts tab with the color of severity of their alerts. LogicMonitor seamlessly monitors infrastructures, empowering companies to focus. We run lean and needed something that wouldn't require a lot of our time and energy to keep running. Their product is continually getting enhanced, new datasources are being added to the library, new features into their mobile app and new content in their training sessions. - Price: Unlike many other vendors, LogicMonitor doesn't charge you per monitor, they only charge for the device. Our core Hybrid Infrastructure package includes a full spectrum of cloud + on-premise monitoring capabilities, plus access to the LM Exchange with more than 2,000+ preconfigured integrations. At this time I am on v.71 with Collectors at version 20. - Price: Unlike many other vendors, LogicMonitor doesn't charge you per monitor, they only charge for the device. There are some nice features that help you see the various alerts whether it's the alerts tab counters (that show on the main page) or the way hosts highlight when they have alerts associated. There are a lot of other factors that I could go into, but I'd rather not write a novel. There are many factors that led us to choose LogicMonitor, but some of the biggest are: - Ease of Use: "Out of the box", they recognize and monitor so much of what we use, including the smaller vendors. LogicMonitor offers four platform packages. For example, in other products, a 48-port switch could use up 100+ monitoring licenses to monitor all ports and all of the critical switch functions. LogicMonitor 3373. The mobile app is just ok. The ITRS product suite enables IT teams to analyse the huge volumes of data across an enterprises physical, virtual & cloud IT estate. Logicmonitor only charges you 1 license to monitor the switch and you can have (I believe) an unlimited number of monitored items within that switch. When we came upon LogicMonitor, it was clear that this was a different product and company. When renewals come up, there is no debate that we will keep them. They are continuously improving their interface, especially their dashboards, giving us the ability to embed third party graphs (in our case some New Relic APM elements) into their layout. Find the latest PagerDuty, Inc. (PD) stock quote, history, news and other vital information to help you with your stock trading and investing. Let our Professional Services/LM Accelerate team help you crush your deployment and maximize your investment in LogicMonitor. A very small price to pay for the ease of use and administration for the platform. I'm confident that you will come away impressed and they will immediately become one of your top choices to implement! 395 posts. When we first came on board, they were reasonably new, and the turnaround time on custom datasources was minimal. Cons: For our main office, we needed to deploy a second server to complement the first because we were monitoring so much stuff. LogicMonitor provides a single web console that is ready to automatically discover most switches, routers, firewalls, load balancers, servers, applications, databases, VoIP systems and storages. They are continuously improving their interface, especially their dashboards, giving us the ability to embed third party graphs (in our case some New Relic APM elements) into their layout. Read More. Cons It's hands down the nicest evolution of a product over a short span I have seen. No incidents reported. There's a low barrier to entry to start gaining actionable insights into your environment and minimal tweaking is needed. 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