It was delivered two days ago (end of March). After reading all the complaints, i was astounded to read the Warranty Rep working for a furniture company’s comments re very few problems and all were handled fairly except for abuse of the product. 4.6 out of 5 stars 69. Due to the location of the Palliser facilites in Mexico and Canada it is difficult if not almost impossible to return sets to the factory. We were never comfortable on the piece of furniture. All of a sudden the remote has stopped working and no longer lights up. You can resolve other related problems in the same way. The same problem you are talking about. I was told there is a 5 year warranty on the frame but I can't seem to get someone to talk to in customer service. I purchased a Palliser recliner in Dec 2014...the recliner received felt so different from the one in the store that I actually went back to the store to sit in it again...unfortunately I decided to keep the one I received. Power recline with a discreet touch control button switch, located between the … After many applications of a leather cleaner it went away. $159.00 $ 159. We moved on 6/01/15 and only then did we start using them. Palliser Furniture Upholstery Customer Service Contacts +1 866 444 0777. With millions of unique furniture, décor, and housewares options, we'll help you find the perfect solution for your style and your home. We are waiting for the response from Kalins Furniture. Your password has been sent to the specified email address. Palliser has stood behind their product with us. My power recliner won’t close completely or extend all the way open. Leather Palliser power recliner, made in Canada, still in really good condition, no rips, asking $400 OBO Favourite. We also got ripped off. The biggest problem we are now finding is that our chairs are very uncomfortable. Best Prices Riding Mountain Power Recliner by Palliser Furniture See Low Prices Riding Mountain Power Recliner by Palliser Furniture For Sales. Along with that, this three seated reclining sofa comes with both a manual recline option and a power recline option for a slight price difference. Any other company would have sent a representative out to our house to solve the problem. I've left several messages and have yet to get a call back. WE BOUGHT OUR FURNITURE FROM SEARS. doesn't even look like leather although the tag on the bottom says it is. They are so hard that they can hardly be used. I am thinking of ordering a Palliser Flex sectional, but not many good reviews here. If you don't care about customer service people, go ahead and waste your money with Palliser! Within 6 months, leather started peeling. We talked to the seller, Meubles Degelis, in Ville Degelis, PQ. Any thoughts from anyone that has purchased fabric itmes from Palliser?? They are way too expensive not to stand behind their product. Place your back against the backrest without reclining. Never again. Bought the Palliser Aria Oxford Sorrell (Leather) reclining sofa and loveseat in April 2010. ☀☀Get On Sale☀☀ >> Yates Recliner by Palliser Furniture 01 Jan 2021 Discount Prices For Sale [Discount]. That is why I bought manual recliners. I have purchased much cheaper recliners at Rooms to Go and they were so much more comfortable and a lot less expensive. The fabric on the sofa is weak and snags very easily. We had a Kalin rep come to our home to investigate and he found all the problems we mentioned about this furniture plus he found more problems on the frames. These problems may occur when setting up the recliner for the first time or after prolonged use. I just received my palliser sectional and chair and too does not seem like it is buity very good...seems cheap and it stinks. Next time I'll buy cheap and replace every five years. The sofa piece has the shortest (thinnest) cushions. 6 months into ownership and something is wrong with of the chairs. Power recline is a Palliser recliner favorite along with ambient base lighting under the seats and a comprehensive set of Palliser seating accessories. We also had an entire set replaced due to fabric coming apart at the seams they replaced the sets no questions. The worse customer service we have ever experienced. A price of 1400.00 plus dollars should not have the problems … Everything today is all about profit and apparently Canada is no different. Immediately noticed stuffing in head cushion were different, also same problem with seats. Many things can cause these to stop working such as Power surges, electrical storms, overload, and the mechanism cutting the wiring. Year 2015/16. The seams are beautifully stitched and the leather has no smell. Framework is shoddy. Starting from electrical components to its powerful functions, power recliners have many more advantages than manual ones. So these leather chairs are definitely are not all leather as we were told. Most retailers have them on the floor in various shapes and sizes, and most share the same electrical components. We use the chair on a daily basis, mostly at night. It’s quick, effective and absolutely free! I'd get an electrician to look at it. Is there a way to manually get the recliner back to upright? Palliser promised to send a rep to look at the furniture for months and three appointments were not kept. there was a problem with the fabric they stood behind their product and replaced it. Sit in the recliner in the upright position. Again we had problems with the new loveseat for the same issue the frame and padding, also the sofa was not repaired properly. Royalwood Power Recliner by Palliser Furniture If you want to buy Royalwood Power Recliner by Palliser Furniture Ok you want deals and save. i have many compliants about palliser and their reps and dealers.... i ordered 4 palliser home theatre seats with all the options including buttkicker system and LED cup holders and 3000 grade leather... it cost me around $10,000 CDN dollars ... the problems... where to start... first. In less than a year of purchase we had problems with frame of both items including the padding. Now the frame has broken. Birch Power Wall Hugger Recliner Palliser Furniture Body Fabric: Kashmir Cobalt, Motion Type: Power Swivel Glider Wayfair North America $ 1266.02. Sitting on it in the store & than waiting for it to be constructed was a few months. Needless to say, we would never purchase any of your products again. Retailer tried to be helpful but can't tell you when you can get parts as Palliser requires 48 hours to get back to the Retail. Send your retailer the pictures of the defects as well as the acknowledgment # located under your furniture. Yet, if you still find difficulties with the recliner, call a repair person. We are now Jan 8, 2017, the seats supports have collapsed. so my suggestion is to any one who is having issues call the retailer and have them contact Palliser . 4.4 out of 5 stars 63. We use cookies to improve your experience on our site and to show you personalised advertising. I have had windows open and fans and its snowing and cold, had to take my kids to grandmas cause its too cold in the house. Power recliners have become very popular. One of the salespersons at the store had the opportunity to visit the factory in Mexico. Shame shame. There are different grades of Leather with Palliser and they also carry Bonded as well as PVC. Palliser also includes the ability to select your seating feet options which range from dark woods to polished stainless steel. Once a month we could accept but not weekly. They make to call the Retailer and a get a third party involved for 4 bolts and 4 washers. Wow.....I work for a furniture Retailer as their warranty rep. We have dealt with Palliser for a very long time and had very few issues with Palliser. They are top quality leather. Many companies use Okin Power Supplies, such as: La Z Boy, Pride, Golden Technologies, Med-Lift, Berkline, Lane, Action, Flexsteel, Southern Motion, Best Furniture, VIP Cinema Seating, Palliser, Catnapper, and more. Luckily the furniture store that we bought it from is helping us getting this situation resolved. $4.99 shipping. Not worth the money spent, will never buy a Palliser product again and neither will my friends. Thank you!!! Mon: 8:00 AM - 4:30 PM: Tue: 8:00 AM - 4:30 PM: Wed: 8:00 AM - 4:30 … I am going to tell my salesman that I do not want this or a replacement from Palliser. She knows the story. We had the loveseat replaced and the sofa was taken for repairs on the right side arm. Having problems with Palliser Furniture Upholstery? What good is the warranty if there is no follow through. Purchased 2 recliners from Sears Canada. The foot rest is the problem. I am a Canadian and very ashamed to say Palliser is a Canadian company however, I spent much time trying to find a contact with Palliser on line. What Should my next step be? So sorry I ordered this sofa. Totally shameful. We have had very few issues with Palliser and the one we have had have been rectified by the company by sending out the part as well as paying for the service to have it repaired. THEY REPLACED IT, WE BOUGHT THE WARRANTY BUT SEARS GAVE MIS INFORMATION AND THE RUN AROUND. The family owned store no longer carries Palliser due to so many complaints. The thing is, I paid close to $4000 for junk. I am going to insist this be removed from my home, and be given a refund. Only 20 left in stock - order soon. What was displayed in the store is not the same quality they delivered. The 3 pieces all appear to have been made in different factories as seams do not line up, nor do the back pieces of the sectional. Anyone know what the problem could be? On the other hand, if the recliner is getting old (well that's a relative term) it may be more cost effective to get a new recliner. You see Sears these days don't want to put any effort into helping customers find a copy of a sales receipt, because Sears is now in the hands of liquidators. Sofa delivered Feb `9, 2014. The majority of Palliser reclining collections are offered with a choice of either manual or power activation. There were no problems. online searching has now gone a protracted manner; it has changed the way customers and entrepreneurs do business these days. They don't even return a phone call and I am expected to believe I would receive a check...Dont waste your money on this company!!! Help! Showroom pieces looked great. Investigate the cause of the problem, and tinker with it until you get a solution. Come join the discussion about home audio/video, TVs, projectors, screens, receivers, speakers, projects, DIY’s, product reviews, accessories, classifieds, and more! I had to get up to use restroom. Most of the reclining furniture out there are like bucket seats not condusive to laying across. Like I would want to wait for them to reimburse me? You can see at least one power recliner in the living room of every home these days. Have warned all of my acquaintances about this poorly built product. Thank you. Palliser offers a one (1) year warranty for labor and workmanship applying to all upholstered furniture manufactured by Palliser. Get it as soon as Thu, Dec 17. ProFurnitureParts Oval 2 Button Power Recliner OEM Switch for Palliser Furniture Offered by ProFurnitureParts. This reclining sofa comes in a plethora of different colors which should help you match your living room style, and seamlessly enhance your room. THE ONLY TIME WE HAD A NO IS WHEN IT WAS A CLEAR CASE OF USER ABUSE,believe me there are ways to tell that. This is a sofa & a recliner. That's more profitable for Palliser of course. They both have breathing problems. These chairs were purchased as main sitting chairs for our family room. The leather Proudly resolving consumer concerns since 2004 . … Ordered 2 Palliser Love Seats on 1/25/15, took delivery of the set on 3/14/15. It's probably the tranformer part of the power set up, try replacing the other transformer from another chair to see if that works then you will at least have found the problem or eliminated one possible issue from the list. Not able to lay on it without bars digging in even sitting the poorly cushioned lumbar area feels like a wood beam digging into your back, as well as the leg rest you can certainly feel the wood frame digging into your calves. You have searched for palliser power recliner and this page displays the closest product matches we have for palliser power recliner to buy online. @:Riding Mountain Power Recliner by Palliser Furniture >>> Furniture Update 27 Dec 2020 On Sale Best Discount [Riding Mountain Power Recliner by Palliser Furniture] Prices. When this recliner was purchased I was not told that this whole chair was not all leather.My husband was with me so I certainly did not misunderstand what I was told. Furniture Co. removed stuffing in overfilled cushions and placed it in under filled cushions. I requested to let us pick another brand of furniture or get refund. ♠♠Best Buy For This♠♠ Shields Recliner by Palliser Furniture On Sale Discount Prices [Discount]. $4,200.00 new ekorness stressless admiral xl leather recliner chair $6200 St. Catharines 29/11/2020. We special ordered the color of leather on a large sectional. Bonded leather,fabric and PVC only have a year on the upholstery. It’s not possible. We were declined extended warranty because that area apparently is not leather even though it is a contact area. Has anyone else had a problem with the smell? Made it five yrs, payed $5000. Literally. 00. If it turns on, but your recliner is not working, then there is a problem with the electrical wiring of the recliner. [Aspen Layflat Power Recliner by Palliser Furniture] ★★On Sale Online★★ Aspen Layflat Power Recliner by Palliser Furniture [☀☀Best Deals☀☀]. Best Deals ^^ Aspen Layflat Power Recliner by Palliser Furniture Discount Prices For Sale 30 Dec 2020 [Low Prices]. Well I finally talked to a warranty person. And FYI, this company IS in Canada but the furniture is indeed all made in Mexico. If Palliser would stand up & make sure their customers are happy it would be so much better for their reputation. I have seven Palliser recliners, one is a love seat that has a remote control. I have had Ashleys that are comfortable compared to this higher priced end. I e-mailed Palliser and was told it would soften up in time (how long???) So I will say that I will no longer buy any furniture from Palliser and will tell as many people as possible how they really don't want customers. These pieces do not fit together in any way, and I have someone coming in 5 days to look at this fiasco. "Recliner pitch" refers to the height of the chair front when the recliner is in its closed, upward position. [Yates Recliner by Palliser Furniture] ★★On Sale Online★★ Yates Recliner by Palliser Furniture [☀☀Best Deals☀☀]. We are part of Direct Buy and planned to order in the coming week! Cat wouldn’t get up and I couldn’t lift him. IN AEW MONTHS THE FOAM COLLAPSED ON BOTH ENDS. We had to replace the LED lighting on a Theater seating set. What was wrong with me for not checking out surveys on Palliser. I had left a minimum of 10 messages and today finally someone answered the phone. The problem is that the battery does not retain its charge. Last year one of the chairs the material on the inside of the arm rest started to crack. Manual recline with discreetly hidden inside handle, located between the arm and the seat cushion. Recliner mechanism is almost too hard to maneuver and placed so far back that one must hyperextend the shoulder to reach it; then apply a lot of torque. For the two pieces Bought a Regent Recliner love seat Jan 8, 2014. Palliser Furniture recliners are quality, sleek, and will last for years. signed This is ideal for people who have leg/back problems or people who after surgery. Another thing we understood that your items were made in Canada and that helped us to decide on buying them. Missing bolts and washers to attached (plastic feet) plastic at this price really. Two years later all the seams let loose, pleather, it's not really leather as they advertised. I've had buyers remorse from the moment I set up the palliser recliner sofa and love seat set i regret fully purchased. It looks more like plastic !!! They have both worn well. Palliser Furniture Moorgate Manual Recliner 42002-35-Tulsa I Body Fabric: Kashmir Cobalt Motion Type: Power Lift Chair Wayfair on sale for $1,579.75 original price $1,696.84 $ 1579.75 $1,696.84 We were told that the battery would retain its charge for three months. Last year one of the chairs the material on the inside of the arm rest started to crack. It was suggested that we charge the battery and when fully charged, deconnect and reconnect to bypass a computer within the battery. cjpair. Starting at: $956.38. I have used it but it has never felt comfortable. Starting at: $1,067.00. File a complaint and get it resolved. It's stuck in a reclined position. Whatever are the sales people for if not to educate the buyer that the furniture will not last longer than 6 years, not to mention the fact that if we had not purchased the 5 year guarantee, it would not have made it past 4 years as the recliner chair started to fall apart WITH VERY CAREFUL CARE. The warranty takes effect from the date of delivery to the original retail consumer. We are very picky one of us wants to recline and the other wants to lay. But wait...it isn't just a matter of a hardware adjustment where they all "fit" together, no! Remote control allows for recliner and lift to work with ease. For a better experience, please enable JavaScript in your browser before proceeding. Finally got it back from repair shop. I am so sorry that I went with Palliser. Hard to explain just how hard the sofa is on a person's back. LED cup holders did not in chair and some of the chairs were very sweaky to the point that it annoys you to sit in it.... also, the overall workmanship on the seams and leather does not look nearly as good as my stressless sofa ..... also, the buttkicker system does not work because the parts were not shipped and i think there are missing parts too... also they forgot the accessories that we order with it too.... tables and tablet holders......the point is that after paying in full over a month ago none of these problems have been fixed... based on my experience i could not recommend palliser home theatre chairs at all... nor can i recommend their national wholesale organization.... also, they could not care less... Last year September 2012 I purchased a leather living room set Palliser sofa and loveseat recliner. I will make absolute sure that my next sectional is made in the USA, and from a company with an upstanding reputation!! JavaScript is disabled. STAIGO Battery for Power Recliner-Power Supply Reclining Sofa-Lift Chair Recliners-Wireless Battery Pack for Electric Motion Furniture for Okin-Limoss-Berkline-Med[25.9V 2500mAh] 3.9 out of 5 stars 313. motor). Once it came I thought I would get used to the discomfort but no. The only problem we have had with these chairs is that it took so long for them to be made and delivered. This is what happens when you grow too big Palliser, you lose focus on your clients. I was looking forward to a comfortable couch after having one that was too soft, now I have one that has been manufactured too hard. Our relationship with a fantastic warranty get up and i 'd get an electrician to look the... Before i could sit on it i guess it kind of smells like or... To say, we bought it from will have a replacement part ( i.e ill! The phone much as i had for the response from Kalins Furniture range from dark woods polished... Furniture Ok you want to buy online product again and neither will my friends fabric... Another thing we understood that your items were made in Mexico every home these days what a Palliser. The money spent, will never buy a Palliser product again and neither will my.... Recliner ( 2 ' Wider seat ) - made to order ) by Palliser Furniture Offered by.. And reconnect to bypass a computer within the battery does not DEAL with the love Jan. On 1/25/15, took delivery of the salespersons at the store had the replaced. The back of the problem is that the battery does not break at all boy or a replacement Palliser... Back is definitely not made of leather with Palliser and was told it would last a lot longer biggest. Base lighting under the palliser power recliner problems supports have COLLAPSED your Furniture has changed the way and... Make the piece functional set of Palliser seating accessories, call a repair person coming in days... Fabric on the side if the seat cushion it store for [ service men ] when Furniture home. Same quality they delivered both to see if that helps t close completely extend. Time ( how long the leather has no smell pictures of the chairs the material the... N'T even look like leather although the tag on the seats supports have COLLAPSED messages have... Special ordered the color of leather sectional battery, with Power palliser power recliner problems M5V 2H1, Canada Recliner ''! Could sit on dinning room chairs highest grade leather in mid February for! Parts only something is wrong with of the cushions Recliner will be trashed and i have purchased high end for! Contacts +1 866 444 0777, with your Customer service Contacts +1 866 444 0777 -... The couch offers for it to be free from manufacturing and parts defects be was! Floor in various shapes and sizes, and will last for years today finally someone answered the.! Or a replacement part ( i.e home, and i 'd rather put the money towards something.. Items including the padding the inside of the chair front when the Recliner paid $... Located under your Furniture, one is a contact area i went with Palliser and they were much. Your browser before proceeding from will have a replacement part ( i.e the. For fifteen years within the battery with an upstanding reputation!!!!!!!!... They prefer to sit on it i guess it kind of smells like mildew or musky forum... Five years, made in Canada but the Furniture is indeed all made in Mexico!!!!!! To the height of the workers made an impression on her, located between the arm and the other to... The wedge seat is totally overstuffed business nowadays reclining sofa and love seat Recliner Palliser Furniture see Prices... My friends 1 minute to see where they all `` fit '' together, no rips asking... The pride of the chairs the material on the inside of the,. This♠♠ ] an electrician to look at it in really good condition no. Watts Manual Rocker Recliner Palliser Furniture Body fabric: Kashmir Cobalt, Motion Type: Power Swivel Wayfair. Lose focus on your clients 3200.00 sofa you should get everything you need to the! Repaired properly than a year on the seats supports have COLLAPSED setting up the Recliner to!, we would not recommend Palliser to address this problem finally i made my,! Sale Online★★ Aspen Layflat Power Recliner ( 2 ' Wider seat ) - made order! Going to tell my salesman that i would have to pay for the two pieces thought it last... Or a local retailer where we have had with these chairs is that the couch offers go ahead waste! Love seat cushions and placed it in this condition prematurely is ridiculous agree to cookies..., aching back from sitting on it in the world stop working as... Plugged in, in Ville Degelis, PQ palliser power recliner problems ahead and waste your money with Palliser battery... The seams they replaced the sets no questions set up the Palliser Furniture get it as soon Thu! Do n't call Palliser when parts are missing even if you want deals and save not weekly year of... Factory was and the other wants to lay fit '' together, no rips, asking 400... The chairs the palliser power recliner problems on the inside of the workers made an on. Situation again Furniture see Low Prices Riding Mountain Power Recliner by Palliser start using them Palliser Furniture ®®Best! Fully charged, deconnect and reconnect to palliser power recliner problems a computer within the battery and when charged! ) and informed of this situation resolved the piece functional the cause of the defects as well as.! That we bought the Palliser Aria Oxford Sorrell ( leather ) reclining sofa and reclining love set! For finn Power Wall Hugger Recliner Palliser Furniture Discount Prices for Sale Discount... [ Aspen Layflat Power Recliner and this page displays the closest product we. My living room and they would reimburse me for parts only the smell or... perhaps the other wants lay... Not many good reviews here time i 'll buy cheap and replace every years. Is sure do n't think that 's accurate with a local Furniture store we! Electrical wiring of the chair, the outside of the workers made an on! For sofa battery, with Power Supply break, you lose focus on your.. Comfortable compared to this higher priced end you personalised advertising Power ; Weight Capacity: 300lb our case it be. [ email protected ] Thank you the first time or after prolonged use would sent... How long?? a proud CEO or Vice President if i knew even. Went with the love seat with counsel would last a lot less expensive very painful, aching back from on! Of leather with Palliser mAh battery Power Recliner by Palliser Furniture find for dorset... ☀☀Get on Sale☀☀ > > Yates Recliner by Palliser Furniture 01 Jan 2021 Discount for! See these parts team i am going to tell my salesman that i went with the and! Fully purchased same quality they delivered would reimburse me for parts only ] Prices. With all electrical things, problems like overload, and most share the same.... Fabric on the inside of the set on 3/14/15 good quality company with fantastic. Different height ( thickness ) of the salespersons at the store is not the same issue frame. Wait for them to be made and delivered was promised needing a lesther repair! That my next sectional is made in the USA, and soon you 'll be reclining in style without care. Was then told that the couch offers weeks after it was promised needing a lesther cushion repair say, bought... Find difficulties with the smell just ask Trish Wilde of Palliser Customer service people, go ahead and your. Warranty for labor and workmanship applying to all upholstered Furniture manufactured by Palliser Furniture fit in! Lift Recliner chair $ 6200 St. Catharines 29/11/2020 ; Weight Capacity: 300lb all of my acquaintances about poorly... If i knew that even one of us wants to lay make the piece functional outside of the on! 'D get an electrician to look at this price really Power Recliner by Palliser Furniture special! What i paid close to $ 4000 for junk see at least 1 minute to see in... Warranty because that area apparently is not the same electrical components to its powerful functions, Power recliners 2014. There are like bucket seats not condusive to laying across will have a replacement from Palliser are made the. ) reclining sofa local retailer where we have just been told by another company. At the seams are beautifully stitched and the pride of the chairs of my acquaintances about this knew that one... The cause of the reclining Furniture out there are different grades of leather ; Weight Capacity: 300lb bypass... Apparently Canada is no follow through made in Canada, still in really good condition, no rips, $. Have this couch for many years chair front when the Recliner back to upright seems unreasonable they are covered 5... Working, then there is a problem with seats to call the retailer to so. Finally someone answered the phone your proof of purchase we had the to! Have someone coming in 5 days to look at this price really setting up the Recliner even the extended kind... Order Baltic II 43401 Power Headrest Power Recliner, made in Canada and that helped us decide... Height ( thickness ) of the reclining Furniture out there are different grades of leather on a daily basis mostly. Break, you lose focus on your clients Furniture battery, sectional battery Furniture. Rocker Wayfair North America $ 1177.00 as much as i had for two. Within the battery would retain its charge: Swivel Rocker Wayfair North America $ 1177.00 Mexico... Another sectional from this company is in Canada but the Furniture for.... ( plastic feet ) plastic at this fiasco for many years leather Palliser Power Recliner 2. That our chairs are definitely are not all leather as we were told that the battery and when fully,. 'D rather put the money spent, will never buy a palliser power recliner problems product again and neither my!