Optus headquarters are located in Australia at the address: The odd time this app worked it provided less information than the original app for business iphone app. So you've told us in /forum-replies.cfm?t=1373889. — Optus Sport (@OptusSport) June 17, 2018. LFC Fan. from July 2016; to August 2016; last updated – posted 2016-Aug-8, 12:38 pm AEST posted 2016-Aug-8, 12:38 pm AEST User #737086 53 posts. Topic options. PO Box 306. Hopeless. Handset or technical difficulties can be directed to one of the specific Vodafone numbers below: General Enquiries Business Plans – Call 133343 Personal Plans – Call 133937. Self Service 24/7 using Optus App. Could anyone tell me what number the technical difficulties department would be? Find the help you need with Optus. Head Office Contact Details. Not only did MyAccount it give you a break down of your account, but it gave you a running tally of how much of the 2gb FREE data you had download in your plan, now you dont get that tally so you can go ahead and download without knowing and get SLUGGED at the end of the billing cycle for excess over you 2 Gb. How to Contact Optus. @Optus @no_ordinaryjo This may be ironic, but our systems are now offline for maintenance so you won't be able to access My Account or the My Optus app. ‎Download apps by Optus Mobile, including Optus Sport, Life at Optus, My Optus and many more. Optus service difficulties and faults. Optus says services have been restored after a prolonged outage. If you would prefer to communicate by post, mail a letter to: Customer Relations Group. I also have deleted and reinstalled the new Optus app on I phone many times. Has switching the phone off and on or uninstall / reinstalling the app worked? @janine_hendry Seriously @Optus please stop send me texts to tell me my NBN is working - it’s not working Please stop telling me to text you - I can’t I don’t have WIFI Please stop hanging up on the phone after I’ve been on wait for 40 minutes citing technical difficulties #howdifficultisit 1. Learn more. posted 2016-Jul-27, 8:05 pm AEST O.P. Something’s not working smoothly? I've tagged your tweet for follow up so that we can get back to you as soon as our systems are up and running to assist further - Vin Optus had a better App called MyAccount which gave you a break down of your billing on the go. Kartik Business Care Centre Call … If the problem continues, Optus might be faced with no other alternative but to allow SBS to broadcast all of the matches. Browse through our help and support articles or let us know what you are looking for. If you have a question or need help with your Optus service, you can contact us via messaging or through one of our other available options Or manage lost devices and service issues. ... please reach out our 24x7 Technical Experts via Messaging in the My Optus App so they can investigate this further for you. Website says open 24/7 but on calling this morning got a message saying that it is closed and someone could call me back between 8.30 and 9.00am. Optus says key services have been restored after a prolonged outage that left internet users furious. This piece of software is nothing but a pile of junk. That app was great. No one at Optus on the phone knows what to do, just that check back in 24 hours, we are experiencing difficulty since we changed my account software. I have just tested it on my phone and it is working. The app also will not let me submit my review. There is no reported fault with the app at the moment. I believe its 133937 and just follow the prompts to the correct department. I installed the lasted optus app from the itunes store and all I'm getting it "Oops, Wr're Sorry!". Showing results for Search instead for Did you mean: Go Ask a Question. But the app is a usless bit of cr*p. I have had enough of optus, my contract expires in the next couple of months and I will be returning to the Australian company. Who ever engineered this app should get a job with centre link. Participant reference: whrl.pl/ReF4GM. My Optus App lets you quickly and easily check your mobile usage, pay a bill, chat to customer care and more, on your phone - 24/7. The odd time this app worked it provided less information than the original app for business iphone app. View your usage, get billing support and much more with the My Optus app, download it, Usage on Optus app still in "technical difficulties". Archive View Return to standard view. Plus an OPTUS APP you can use for questions about your mobile service. I always get the oops We are sorry. I think there is a motive by Optus in this rejigging of this app. If none of these steps resolve the issue, see this page for who to contact. The good news is that we have been able to rebuild most of he functionality in My Optus App, without having a significant impact on the download size . @Optus @no_ordinaryjo This may be ironic, but our systems are now offline for maintenance so you won't be able to access My Account or the My Optus app. Reset your phone line by unplugging all phones and any other equipment connected to a socket 3. Hi all, I recently received … My Optus, I have had the same problem. Check if there is a known problem with the Optus Network in your area 2. http://www.optus.com.au/shop/notices/service-chat. For those users currently experiencing technical difficulties on Optus Sport, please enter your details into the 2018 FIFA World Cup app to watch the Costa Rica-Serbia game while our tech teams work to fix the problem. Resolve issues and get troubleshooting tips from our support articles and shortcuts. Test your individual pieces of equipment by plugging a single handset into a socket and listen for dial tone. If you continue to experience any difficulties with the webmail service, please reach out to our technical teams via the My Optus App. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. I've tagged your tweet for follow up so that we can get back to you as soon as our systems are up and running to assist further - Vin Contact Optus by Post. The best Messaging experience is with My Optus app • Get instant responses from our Digital Assistant • Send us a message, then get on with your day • We’ll connect you to an Optus expert who will get back to you with a solution as soon as possible • Access your recent Messaging history . Turn on app notifications. No only that the App on my new phone upgraded, only to find it is not compatible for online checking of data usage for my model, not telling me this beforehand, and now I can't wind it back! @Optus @Paddo001 Hi Patrick, sorry about your Optus app issue. I have complained to optus and all they say is delete and re install. The best way to manage your OPTUS account and get help when you need it. For media enquiries, call +61 2 8082 7850. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Fetch via Optus - Issue/Technical Difficulties. Following a series of technical difficulties, Optus, an Australian-based telecommunications company, has relinquished its exclusive World Cup streaming rights for the remainder of the tournament. Get the most out of Messaging in My Optus app. Fixed Line technical support can be contacted on 1300 300 3322 at all times. SALISBURY SOUTH. It goes through the process as if it is submitting but then doesn't show and when you go back into write a review the draft review is still there. anyone else having problems with this stupid App? SA 5106. It was great, but they chopped this app late last year and introduced My Optus. Network status updates help explain what's going on near you as we build or maintain our network. That app was great. It's like discovering buried treasure... those magical words... HOW TO EMAIL US. Tap into your account with the My Optus app. Even then, it gives the same options: Optus Community, Facebook, Twitter, 131 344. Turn on suggestions. Technical difficulties; cancel. More good news is that you can also manage all other aspects of your fixed service such as billing and add ons all in the same place. posted 2016-Jul-27, 8:05 pm AEST ref: whrl.pl/ReF4GM. The app also will not let me submit my review. Alternatively you can try the live chat support link below if you wish. Optus had paid AUD$8 million ($5.9 million) for exclusive rights to stream the tournament in Australia, but will now share those with national public TV network SBS. @janine_hendry Seriously @Optus please stop send me texts to tell me my NBN is working - it’s not working Please stop telling me to text you - I can’t I don’t have WIFI Please stop hanging up on the phone after I’ve been on wait for 40 minutes citing technical difficulties #howdifficultisit I now log into my account on the optus site to view my account. I now log into my account on the optus site to view my account. 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