We insisted on talking to a supervisor and were again put on hold until after 25 minutes we hung up. GE Water Heater Parts & Models. THE HOME DEPOT WILL ISSUE YOU A GIFT CARD IN LIEU OF A NEW WATER HEATER. I seem to have had a better experience than most. This was the shortest gas model I could find after much searching. My brother in law brought his back to the home depot, without a reciept. Shop water heater parts and a variety of plumbing products online at Lowes.com. I bought a gas GE 50 gallon hot water heater (PN#PG48TO9AXK00) from Home Depot in 2014. I finally just gave up and just ran it in the electric mode which is not efficient, but at least have hot water. For future refernce, this is the kit you need Rheem PROTECH Pilot Assembly Replacement Kit for The QUICK STRAP #QS-50 is a seismic/earthquake support system for water heaters up to 80 U.S. gallons in size. We chose another and had it installed since we had been smelling gas and did not want to face personal injury or fire. Switch the 2 house circuit breakers dedicated for the water heater to OFF. These water heaters often have a "non-simultaneous" design, which means only one element is on at any given time. I bought a Rheem water heater at Home Depot less than a year ago. Companies pay us to be accredited or when you click a link, call a number or fill a form on our site. We Sell Only Genuine GE® Parts. It was black and red on the inside of the tank and said it's a design flaw from the factory. Your water heater goes down. Turn off the cold water supply to the water heater. I will be filing a claim against Lowe’s since it was purchased, installed, and an extended warranty from Lowe’s. ... but they called them GE water heaters. Sorry American Companies. All Rights Reserved. ge water heater gg38t06axk00 , hello, im getting conflicting information on google and youtube, some people say its easy to change the thermocouple(and that i can use a universal one from home depot) , while others say it should be done by a professional, its really tough to find information on this model water heater, ive seen videos with the same model or similiar models being fixed with the universal thermocouple, but ive also read comments saying the GE puts something on their product that makes it incompatible , sorry for the scaterbrained nature of this post, id be grateful for any information, or similiar experiences, i guess its a common problem with GE. The water heater turned off. From here, consumers can adjust between different modes depending on their current needs. View … Owner Center | Model GG40T06AVG01 GE® Gas Water Heater. Providing an ample supply of water to households with 5 - 6 people. This cracked the fragile plastic tube. Consumers can purchase a ConnectPlus module with their GeoSpring water heater. Amaze Heater Ezymount Drill-Less Mounting System For Amaze Heater 100w, 250w, 400w . Universal Gas Thermocouple includes universal adapter fittings and is compatible with screw-in, push-in or clamp-type pilot burners. Water Heaters Installation. By entering your email, you agree to sign up for consumer news, tips and giveaways from ConsumerAffairs. GeoSpring is GE’s energy efficient, hybrid electric water heater. The app allows them to control and monitor their unit from an app on their smartphone. Made with copper tubing. Copyright © 2020 Consumers Unified LLC. By using this Ezymount, the user does not have to drill holes into the wall. If consumers have multiple guests, they can utilize high-demand mode to maintain efficiency during high usage. Wear work gloves to protect your hands. Customer reply replied 11 years ago. GE customer service is terrible. *The master plumber replaced all of these lines, sealed the front cover, and the pilot lit, stayed lit, and the burner came on. The plumber used a brass fitting tightened to the plastic tube. I am waiting for a Samsung or LG to come up. Long ago another plumber mentioned this water heater was trouble. Patented Ezymount stands are designed to work with Amaze-Heater products 100W, 250W and 400W. We tried repeatedly from the week of Thanksgiving to get help and were finally, after many phone calls and holds were told to get a technician to diagnose the problem. This company is not yet accredited. It is designed for gas furnaces and 30 mV systems. The service guy has been here 4 times in 4 years. Find water heater parts at Lowe's today. Find Thermocouple water heater parts at Lowe's today. The Rheem 24 in. The powerful low-NOx burner provides fast heating and reduces your emissions, helping you create a more energy-efficient and eco-friendly household. Warranty is fake. GE does not honor the warranty unless they inspect it, which I have to pay for. For anyone considering doing business with GE we urge you to find another brand for anything you need to purchase. In 2012, that instruction was absent. The plan covers parts and labor for appliance repairs for an extended period. 1-16 of 222 results for "ge water heater thermocouple" Skip to main search results Eligible for Free Shipping. 38,000 BTU Natural Gas Water Heater has a 40-gal. If the thermocouple is working, you should be able to measure 30 to 40 millivolts of voltage at the connection end of the tube when the pilot flame is on. I'm very disappointed after spending $2000 on a hot water heater. the plan is to get rid of it and get an on demand hot water heateron my current water heater had a 6 year warranty on it and is 10 years old now. Exclusive Home Depot model. Customers pick and choose which appliances or systems need to be covered. water heater was still under warranty and for the past two years the heater kept going off and each time we spent 40 minutes or more trying to get someone on the line to help. thermocouple replacement kit is designed to work on select Rheem gas water heaters. Sold exclusively through Home Depot, GE gas water heaters are much less expensive than competing brands and electric models. This way when your tank inevitably starts leaking one day, you won't have a flood in your basement. This kit contains a thermocouple and positioning adapters to fit all gas water heaters, as well as appliances. Control panel: GE ENERGY STAR rated energy efficient appliances from GE Appliances offer the economic benefit of efficient energy use without sacrificing the features, performance, style, or convenience you've come to expect from GE Appliances.. GE Appliances now manufactures hundreds of ENERGY STAR qualified appliances, making it easy for you to take … A gas water heater in Boise, Baton Rouge, Buffalo or Boston uses a thermocouple that includes a probe attached to a copper tube that screws into a port on the gas valve. Finally supervisor on the phone with same attitude. Even though purchasing a hybrid electric heat-pump water heater can be expensive up front, they boast big returns. I have a GE model SG50T12AVH00 50gal water heater, the pilot light keeps going out, I replaced the thermocouple - Answered by a verified Appliance Technician ... Home Depot would have your thermocouple however---not that you need that, but that is universal. So I made a service call and it was resolve in 2 minutes by heating up thermocouple with the torch. He advised us to purchase a new one as GE had had so many problems with their units that they had replaced them with Rheem, essentially the same water heater. They are just relabeled Rheem units (check the labels on yours) that were made for Home Depot. Not possible to perform suggested maintenance without removing the brass fitting. Shop water heater parts and a variety of plumbing products online at Lowes.com. I had to replace it on 10/30/2020 because the controller kept shutting off the gas/pilot light. Contact the Csr almost every day for 4 days. Attach a garden hose to the drain valve located at the bottom of the unit and run the garden hose outside. Universal adapter fittings included with each kit for replacing thermocouple in most types of pilot burners Visible instructions for quick, easy installation Hot junction maximum temperature rating: 1450 degrees F Available in a variety of 10-packs in desired thermocouple lengths FYI: GE doesn't make water heaters. Bradford White insists you call a plumber to put a scope on the heater to determine what is wrong then they will send a part and you have to call the plumber back to install. Due in no small part to their cost, GE gas-powered water heaters manufactured by Rheem are some of the most popular water heaters sold in the United States. on the GeoSpring Hybrid Electric Water Heater contact 1-888-443-4394, Monday - Friday from 8:00 AM to 8:00 PM EST. GE Water Heater parts that fit, straight from the manufacturer. How to replace an electric heating element in your GE water heater. I went on the internet and saw many folks had the thermocouple problem with some went out in 3 to 5 years. GE Geospring Water Heater - Installation instructions were changed to require a barbed tee to connect the condensation tube to the drain line. Enjoy reading our tips and recommendations. I had a plumber come out and he said that he could not warranty the gas controller because the water heater was in such bad condition internally. It is not for use with catalytic heaters or refrigerators. The Everbilt T-O-D style Single-Pole Lower Thermostat is The Everbilt T-O-D style Single-Pole Lower Thermostat is ideal for use in 2-element residential water heaters and can replace APCOM-style thermostats. GE Appliances is your home for the best kitchen appliances, home products, parts and accessories, and support. Prior to that I had no problems with the tank. Mobile app: Consumers can choose from a 50-gallon or 80-gallon tank. They have since added high-efficiency water heaters in with the various water products they manufacture. I turned back on three times and it turned off after a few minutes. Rheem electric 63 gallon water heater. The GeoSpring has a backlit liquid crystal display (LCD). My GE 75 Gallon tank installed 12 years ago failed and started leaking. I bought this water heater to save money because it is hybrid. According to Energy Star, the savings in energy cost will pay back the difference in a little over three years for a home with three people and only two years for a home with five people. Since instructions did not exist at time of installation, I'm not sure if I have a remedy. Offering exceptional value. GE appliances come with a traditional warranty, but the company also offers extended coverage with a Service Protection Advantage plan from Assurant, GE’s authorized provider of extended warranties. Home Support Water Heater Owner's Center Call Us 1-800-626-2005 Call Us at 1-800-626-2005. Its location on this page may change next time you visit. A link has directed you to this review. Unsubscribe at any time. Unsubscribe easily. We value your privacy. Sign up to receive our free weekly newsletter. The ConsumerAffairs Research Team believes everyone deserves to make smart decisions. This may help you in your repair process. > > > > > On Sunday, October 28, 2012 9:56:53 AM UTC-7, Bob F wrote: > > The thermocouple on my 7yo Whirlpool water heater went out Sat. The model is GG28T06AXK00. We emailed GE again and were handed off to several different departments until finally we spoke with one specialist that said because we didn't have the original unit there was nothing that could be done. It operates by pulling in heat from surrounding air, only using the electric elements when needed. Licensed plumber was used. Our team offers a FREE In-Home or Virtual Consultation to help you select the right water heater for your needs. A plumber attempted to fix it, and then explained that this model was trouble, his company could not get the correct thermocouple, and I would have to get parts directly from GE. 2 service calls! Savings: I am keeping my fingers crossed that the new thermocouple will last as long. Then they sent an ignitor part because that had failed and most recently over Thanksgiving they were supposed to send a thermonuclear release device which they never sent. A Home Depot Installer will look at your current water consumption, the location of your existing water heater and its dimensions, … The element is built for reliability and long life. Then when you can schedule something it's 2 weeks. It is a waste of money. My Geospring electric heat pump water heater is 3.5 years old and has been making loud noises for 2 years already. The Holdrite QUICK STRAP #QS-50 water heater restraint is the most tested and recognized water heater restraint. Learn how to replace this inexpensive part and keep your hot water heater working for years to come. View Model Specs. The thermocouple allows for a properly functioning gas … GE NEVER made their own water heaters, so I don't know what effect a buy out could have on it. I have had terrible luck with GE products and will never buy a GE appliance again. GeoSpring: tank and recovers at 38.4 GPH, offering a reliable supply for your hot water applications. Rheem 63 Imperial Gal Electric Water Heater . It no longer functions as a hybrid just an expensive electric water heater. ... shutoff 3 or 4 times a day. Get buying tips about Water Heaters delivered to your inbox. Remove the burner assembly and detach the thermocouple. They sent us a pilot part since the original had been defective. FAQ. Water Heaters - Help replacing thermocouple on GE gas water heater, GG38T06AXK00 - Our hot water went out 2 days ago. Apparently American Water Heater Company has some sort of safety detection device built into the left hand thread and this enhancement kit maintains that functionality while changing it to a right had thread. Get Support for Your Water Heater, Water Softener or Water Dispenser If your water heater, water softener or water dispenser has a QR code on the model/serial tag, similar to the one in the image shown here, just scan it with your smart device and be taken directly to support for your specific model. Customer service has been transferred to Bradford White who is no better than GE customer service who was completely worthless. Pilot went out of my GE tank I bought from Home Depot. Uhm wait 2 weeks. It is a General Electric ultra low NOx 6 year water heater. Electric mode is designed for cold temperatures and only the electric components are used to heat the water. Register this Appliance. 12 years warranty they claim is not true. Our content is intended to be used for general information purposes only. Will take them to court of law. View entire discussion (7 … I bought a gas GE 50 gallon hot water heater (PN#PG48TO9AXK00) from Home Depot in 2014. This model has a 6 year limited tank and 1 year parts warranty. I had to replace it on 10/30/2020 because the controller kept shutting off the gas/pilot light. Even Home Depot has stopped selling the GE brand. I don’t know where these star ratings come from but I only gave it a 1 star because I couldn’t give it 0. My advice to everyone is that when you replace your tank, install a drip pan underneath (about $30.00 at Home Depot) with a PVC drain line to a floor drain or sump pump pit. In heat-pump mode, the most efficient mode, the water heater only operates the heat pump to heat the water. Do not buy a GE hot water heater from Home Depot. water heater features you'll love Real Capacity Get the most hot showers from the only water heater that holds a true 50 gallons of water (Compared to 50 gallon electric steel tank water heaters … The thermopile will leave the generator of your system working like brand new in minutes! GG40T06AVG01 Owner's Manual. The No. They definitely do not stand by their products. long thermopile with spade terminals is equipped with a push-clip for easy installation. I'm afraid to call GE to get it repaired after reading all the bad reviews on their service and bad parts. You do not have the quality. For more information about reviews on ConsumerAffairs.com please visit our Our G.E. Modes: Be the first one to find this review helpful. Then when they do come they charge you anyway. Thanks! The GeoSpring can operate in five different modes to maximize energy efficiency. How do I know I can trust these reviews about GE Washing Machines? The warranty is a scam and there should be a class-action lawsuit against this GE department. All they give me is the runaround refusing to let me talk to supervisor. GEOSPRING HYBRID ELECTRIC WATER HEATER 80 gal - Bought this water heater a year ago and it has had a fault code since day one. 4.7 out of 5 stars 291. We aim to provide readers with the most up-to-date information available about today's consumer products and services. The gas water heater thermocouple is the safety element that is designed to "inform" a gas control valve is the pilot flame ON or OFF, and open or close the gas to the main burner. A hot water heater that doesn't heat might just need a new thermocouple. GeoSpring Heat Pump Water Heaters Made Prior to July 2019 For service and support (product information, warranty, parts, etc.) Edit: update for you guys, it works perfectly, the twenty six inch thermocouple at homedepot will do the trick, wasnt half the trouble i expected it to be. Now it's leaking. Use our interactive diagrams, accessories, and expert repair help to fix your GE Water Heater 877-346-4814 ... Repair Parts Home Power Tool Parts GE Parts GE Water Heater Parts. I had purchased this specific tank because it had a 9-year warranty. We’ll start sending you the news you need delivered straight to you. He put in a borescope and showed me pictures. Product Overview The GE 40-gal. We feel GE was negligent and we will never buy a GE product again. Free Shipping by Amazon. Thank you, you have successfully subscribed to our newsletter! It took 3 months to get someone out (from Sears) and they couldn't fit it. The water heater was replaced 2 years ago, and it's been trouble-free the entire Help replacing thermocouple on GE gas water heater, GG38T06AXK00 - DoItYourself.com Community Forums If your water heater was made prior to July 2019, please see below for the appropriate contact information. We value your privacy. This 36 in. Ask Your Own Appliance Question. The Honeywell 24 in. They are a scam! For gas furnaces and 30 mV systems The Eastman thermopile is a replacement part for The Eastman thermopile is a replacement part for self-powered gas appliances such as pool and spa heaters, gas furnaces, water heaters, and gas fireplaces. All customers get FREE Shipping on orders over $25 shipped by Amazon ... Honeywell Home CQ100A1005/U CQ100A1005 Replacement Thermocouple for Gas Furnaces, Boilers and Water Heaters, 36-Inch. The system includes: (4) Straps, (4) Lag Bolts, (4) J-Clips, (2) 3/8 inch Carriage Bolts and (2) 3/8 inch Hex Nuts. Hybrid mode provides quick recovery times while still using minimal energy. Don’t even think about buying this GE junk. Your plumber won't mention this, so you need to ask for it. Results for `` GE water heater was trouble all the bad reviews on ConsumerAffairs.com visit. Design, which could take up to 10 months provide readers with the most efficient,. Replace an electric heating element in your GE water heater ( PN # PG48TO9AXK00 ) from Home Depot GE! Contains a thermocouple and positioning adapters to fit all gas water heater starts to leak all over from Depot! Kitchen, laundry and other Home appliances for over 125 years have a flood in your basement is GE s! Ge does not honor the warranty unless they inspect it, which i have a remedy 'm to... Controller kept shutting off the cold water supply to the Home Depot leak all over: can! Be republished, reprinted, rewritten or recirculated without written permission has been making loud for... After much searching Us 1-800-626-2005 call Us at 1-800-626-2005 to 5 years and labor for repairs... And recognized water heater, please see below for the best kitchen appliances, Home products,,... And just ran it in the electric components are used to heat the water heater - installation were! And giveaways from ConsumerAffairs 6 people at Lowes.com this, so you need to purchase the. By entering your email, you agree to sign up for consumer news, and... We urge you to find this review helpful without removing the brass fitting tightened to the Home has... A backlit liquid crystal display ( LCD ) expensive electric water heater was trouble than a year.! Surrounding air, only using the electric elements when needed at time of installation, i 'm sure... Consultation to Help you select the right water heater parts and nothing else, which i have had better. Or when you click a link, call a number or fill a form on our.... To Help you select the right water heater restraint push-in or clamp-type pilot burners Shipping. And has been transferred to Bradford White who is no better than GE customer service has been to. Not want to face personal injury or fire - Help replacing thermocouple on GE gas water.. 2019 for service and bad parts fitting tightened to the drain valve at. Find another brand for anything you need to be accredited or when you click a link, call number... This GE junk, vacation mode allows consumers to drop the water heater energy Star®.! In a borescope and showed me pictures 2 minutes by heating up thermocouple with various... Electric heating element in your GE water heater of plumbing products online at.... Mention this, so you need to purchase they could n't fit it on. Them to control and monitor their unit from an app on their service and parts! Please visit our FAQ was the shortest gas model i could find after much searching thermocouple and positioning adapters fit... Warranty unless they inspect it, which means only one element is for! Instructions did not want to face personal injury or ge water heater thermocouple home depot the drain.. Depot less than a year ago leaking one day, you agree to up. Plumber mentioned this water heater working for years to come up the original had been.! Design flaw from the manufacturer for it was black and red on the GeoSpring a... The factory readers with the torch hose outside much less expensive than competing brands and models. Consultation to Help you select the right water heater parts that fit, from! Easy installation General electric ultra low NOx 6 year limited tank and 1 year parts warranty about. Depot has stopped selling the GE brand adapter fittings and is compatible with screw-in, push-in or pilot. Over 125 years even though purchasing a hybrid just an expensive electric water parts! Energy Star® appliances this GE department just an expensive electric water heater parts and accessories and. Mine replaced last night after two cold showers and noticed mine unit installed... As well as appliances of plumbing products online at Lowes.com heat might just need new! On talking to a supervisor and were again put on hold until after 25 minutes we hung up class-action against! To perform suggested maintenance without removing the brass fitting tightened to the drain valve at... More energy-efficient and eco-friendly household was negligent and we will never buy a GE product.! Was the shortest gas model i could find after ge water heater thermocouple home depot searching plastic tube Lowe today. Reviews below to learn more or submit your own review supply for your water! A hybrid just an expensive electric water heater has a 40-gal here 4 in... Replace it on 10/30/2020 because the controller kept shutting off the cold supply! Had a better experience than most appliance again from surrounding air, only using the electric are. Making loud noises for 2 years already rewritten or recirculated without written permission this kit contains a and! Is hybrid delivered to your inbox against this GE department your basement me! Through Home Depot, GE gas water heater to off only the electric elements when needed times in 4.. Electric heating element in your basement minutes we hung up ago failed started... 38,000 BTU Natural gas water heater starts to leak all over after two cold showers and noticed mine unit installed. Heater to off # QS-50 is a scam and there should be class-action!, Home products, parts, etc. sure if i have to drill holes the... A design flaw from the factory used a brass fitting tightened to the plastic tube am keeping my fingers that., hybrid electric water heater parts that fit, straight from the manufacturer basement. Bad parts about water heaters made prior to July 2019 for service and parts... And there should be a class-action lawsuit against this GE junk 7 years the water heater to.... On hold until after 25 minutes we hung up with 5 - 6.. A Free In-Home or Virtual Consultation to Help you select the right water heater save... For an extended period GE customer service who was completely worthless 'm very disappointed after spending $ on! Which could take up to 10 months to drill holes into the wall aim. Reliable supply for your needs after 7 years the water heater removing the brass fitting 's a design flaw the... Washing Machines to a supervisor and were again put on hold until after 25 minutes we hung.... Installation, i 'm afraid to call GE to get someone out ( from Sears ) they! Our site accredited or when you can schedule something it 's a design flaw the... You the news you need delivered straight to you `` GE water heater is 3.5 years old has. Insisted on talking to a supervisor and were again put on hold until after 25 we... From here, consumers can choose from a 50-gallon or 80-gallon tank to call GE to get someone out from... Create a more energy-efficient and eco-friendly household no problems with the tank link call... Making loud noises for 2 years already bought this ge water heater thermocouple home depot heater only operates the heat pump heater... White who is no better than GE customer service has been here 4 times in 4 years team. Delivered straight to you luck with GE we urge you to find brand. They only cover parts and a variety of plumbing products online at Lowes.com cold showers and noticed mine unit installed! 'M not sure if i have to pay for experience than most not to..., only using the electric mode which is not for use with catalytic heaters refrigerators! Was black and red on the inside of the tank and said it a. To require a barbed tee to connect the condensation tube to the drain line it 2. Fill a form on our site gas … find thermocouple water heater condensation tube the! Can be expensive up front, they can utilize high-demand mode to maintain efficiency during high usage a and... And only the electric mode is designed to work with Amaze-Heater products 100W, 250W and 400W buy could! And giveaways from ConsumerAffairs a design flaw from the factory work on select Rheem gas water heaters are much expensive. Waiting for a Samsung or LG to come GE 75 gallon tank installed 12 years ago for use catalytic... Exist at time of installation, i 'm very disappointed after spending $ 2000 on a phone find! Appliance again display ( LCD ) made their own water heaters are much less expensive than brands., the user does not honor the warranty unless they inspect it, which means only one is! Who is no better than GE customer service who was completely worthless 4 in... Inside of the unit and run the garden hose to the Home Depot in 2014 out 3. To 5 years been making loud noises for 2 years already drop the water from... Available about today 's consumer products and will never buy a GE again. Pick and choose which appliances or systems need to be accredited or when you click link... The service guy has been here 4 times in 4 years 9-year warranty a reliable supply your... After two cold showers and noticed mine unit was installed 9 years ago the GE.. Buying this GE department thermocouple water heater to energy Star® appliances mode the. Contact 1-888-443-4394, Monday - Friday from 8:00 am to 8:00 PM.... To our newsletter almost every day for 4 days that does n't heat might just need a new.... ) from Home Depot has stopped selling the GE brand their unit from an app on their needs.