You must be personable and have outstanding interpersonal communication skills. Your job description is the first touchpoint between your company and your new hire. Front Desk - Cashier / Auditor Job Description Hits: 120162 Front Desk - Concierge / Les Clefs Job Description Hits: 98437 Front Desk - Guest Relation Executive (GRE) Hits: 203669 Front Desk - Guest services manager Job Description Hits: 71531 Front Desk - Lobby Manager / Duty Manager Job Description In this position, you will take reservations, check guests in and out of rooms, direct calls, and answer all guests’ questions and concerns. Delivering a great guest experience, our Front Desk Intern will represent the hotel with initiative, commitment and a meticulous attention to detail throughout all stages of the guest’s stay.. A front desk agent works to ensure an organized and friendly interaction between the hotel and guests. The entry-level job requires the employee to greet the guests on their arrival, assisting them in checking-in, and checking-out on their departure. Responsibilities for Front Desk Manager. Check out our full list of our job description templates. Great description. If there is no concierge, the front desk agents will be tasked with the job of helping guests make reservations and recommending activities they can do while they are in town. Supervises reservations and the allocation of bedrooms with the Executive Housekeeper 2. Use it to save time, attract qualified candidates and hire best employees. We are seeking a friendly, service-oriented front desk agent to join our growing staff. Description. Job Description for Reservation Agent. Front Desk Agent Job Description Example. Required fields are marked *. Applies and ensures the application of the sales strategy to maximise occupancy and average room price 4. What Does a Front Desk Agent Do? The Perfect Hotel Front Desk Agent Job Description. They will often have to communicate with a guest before they arrive in regards to room type and amenities and sometime, will have to communicate with a guest after they have left about problems with their stay or billing issues. Responds to communications from guests, travel agents, and referral networks concerning reservations arriving by mail, telephone, telex, cable, fax, or through a central reservation system. Keeping abreast of attractions that may be of interest to guests. Post Your Front Desk Clerk Job to Over 100 Job Boards ⟶. Register & process guests and their assigned rooms, Communicating with hotel staff on the status of guest rooms, Up Selling guest rooms and promoting hotel services, Maintain a clean and neat front desk area. Your email address will not be published. It’s also easy to customize to meet your company or hotel's specific requirements. Front desk agents work in different sectors including the hospitality and travel sector where their job description entails receiving each customer and guest that walks into the organization. … Front Desk Receptionist Job Specifications. Although it is not your job, guests will turn to you for information regarding the area around you, where they can eat, where the best sights are, where to go to the theater and much more. The Front Desk Agent will be responsible for receiving guests’ payments and for balancing cash at end of shift. Hotel Front Desk Representative like front desk agent, guest service officer or reservation agent or receptionist establishes the first point of contact with clients and deals with nearly everything related to the stay of the guests.Nevertheless, their roles may vary depending on the type of the organization or business. How to write a Hotel Front Desk Clerk job description. During check-in, a front desk agent will verify a guest’s method of payment and run a background credit check. seeks a qualified physical front desk agent with a high level of professionalism and effective decision making . The hotel receptionist job is often referred to as a front desk agent. When you work at the front desk of a resort you are the person that guests see when they walk in and out. It was very helpful. Computer knowledge: Basic knowledge of computers is required as a Hotel Front Desk Clerk. Organizing transport services for guests at their request. No pressure, but as front office manager your department is the first and last impression that a guest has of the hotel, so it’s your job to ensure it’s a good one. Providing guests with information about the hotel. With millions of people searching for jobs on Indeed each month, a great job description can help you attract the most qualified candidates to your open position. The hotel front desk job description is optimized for posting on career sites and job boards and is easily customizable for your company. This Front Desk Representative job description template includes the list of most important Front Desk Representative's duties and responsibilities.It is customizable and ready to post to job boards. Completely free trial, no credit card required. Hotel Front Desk Job Responsibilities: Welcome guests in a warm and friendly manner. The Perfect Hotel Front Desk Agent Job Description. If you are looking for a career in hospitality and can handle the fast pace, working the front desk at a motor hotel can be an ideal place to start. Hotel front desk agents should be experienced in meeting and handling people, and dealing with problem patrons and emergency or security problems. 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