If you use shipsurance, you have 120 days to file your claim, I filed one recently for a similar case like yours, but instead of damaged it was lost; claim was paid for. ShipCover. If you have a claim question, contact our claims manager at: Phone: 877-262-1161 Email claims@pipinsure.com. Sure enough, it got broken, and we filed a claim, which was paid. All this work and probably for no result. So now I'm waiting on ebay who has no proper way to explain what happened and ask for a refund. Top Investigations. eBay is selling the insurance and thus will be integrating some of the claims process with their “Resolution Center”. You’ll find a full list of countries and items that aren’t included in the Frequently Asked Questions section of our ShipCover page - opens in new window or tab . How do I file a claim with ShipCover? See rate tables for pricing details. CLAIM FORM For Lost or Damaged Packages (Use for package carriers other than US Postal Service) INSTRUCTIONS. For FedEx SmartPost, find the original FedEx SmartPost shipping label in My eBay > Sold > Shipping Labels and open the SmartPost claim form. ShipCover makes it easy to buy coverage for either domestic or international USPS shipments, claims are handled much faster than USPS and our rates are frequently lower. ShipCover is available when you print a US Postal Service (USPS) shipping label on eBay. Sold a nice Swarovski crystal figurine recently on eBay. To file a claim that involves damaged/missing goods that were delivered, I believe the buyer will have to get involved with the claim. Greetings Fellow CoinTalkers - If you sell coins on eBay and want to insure your shipment - DO NOT choose ShipCover Insurance as an option....The company will not cover any shipments of coins. PIP will be handling the claims. When purchasing insurance through ebay be sure you choose usps and not shipcover if you want your coins to be insured. Are there any countries or products that are excluded? Today, we got a lovely message telling us ShipCover wasn't … eBay Bans Seller from Using Insurance after Filing: by: Beth : Mon Oct 14 09:52:54 2013: OH and I recently had to make a claim under the new Free PO insurance and wonder of wonders. eBay ShipCover Insurance Class Action Lawsuit By Kimberly Mirando A federal class action lawsuit claims eBay sells… Read More. My advice, stick to USPS and don't use ebay's Global Shipping Program. Ask for a ticket number whenever speaking to a human. He then proceeded to open a ShipCover insurance claim. Filing a ShipCover claim. I filled it out for a damaged ebay item and got a check less than a week later. Click here for … USPS insurance is very hard to successfully actually claim. Shipping insurance | eBay. You can fax your claim to us at 314-692-7598. - If you choose insurance through eBay, never select the default ShipCover insurance, as they do not cover any coins (numismatic or currency). ShipCover insurance offers competitive shipping insurance for eBay sellers. eBay’s help page states “… PIP will contact you directly about your claim. In this sense, self-insuring is considered seller’s jargon, not an official legal status (only licensed insurance agents can offer insurance). ShipCover. This is in stark contrast to the UPS insurance claim process which is a massive clusterf*** that can be drawn out for weeks and is almost always denied even when the cause is legitimate. USPS knows what they are doing with insurance claims. I had paid for shipping, delivery confirmation, additional insurance, and would be faced with eBay sale fees. The buyer said it wasn't like that when he shipped it and that it must have been damaged in the mail. You can buy up to $1,000 of coverage.To see a full list of rates go to our ShipCover page - opens in new window or tab. From what I know, shipcover is an eBay service. eBay offers insurance through ShipCover when you purchase postage and print labels through eBay. Hernia Mesh Complications Lawsuit Investigation – … Ebay sellers: ShipCover insurance claim? I was pleasantly surprised on that time frame. Visit File an Insurance Claim on the USPS website for instructions on insurance for domestic or international shipments.. UPS. What does it cost to insure a shipment with ShipCover? At checkout, eBay presents the insurance as a default option, the complaint says, and the item’s final sale price determines the premium. Thread starter richmond282; Start date Aug 26, 2014; R. richmond282 Trumpet players don't have egos, we're just better. It's not quite a scam but it's not far off. Just talk to real people and keep receipts of conversations. File a tracer or notify the carrier immediately if package is lost or damaged. Ebay.comAdding ShipCover insurance to your packages. If it's shipcover which is through eBay, people generally have a lot of success with it. shipcover insurance surplus lines notice 1.the insurance policy that you have purchased is being issued by an insurer that is not licensed by the state of california. File your claim from My eBay.. USPS. Protection is available for most domestic (within the US) and international packages. Follow us on Twitter and Facebook for the latest Class Action Lawsuit Settlement News! Giving the seller the benefit of the doubt that it was functional without a broken foot when shipped I verified the claim … You can purchase ShipCover insurance when you use eBay label printing. Includes details on each service and what to expect, as well as a price comparison and how reliable claim payouts are. Actively select USPS insurance in the drop down or go to the post office directly. Claim process. Contact UPS directly to file an insurance claim.. FedEx. Where you bought the shipcover insurance? Joined Jul 7, 2008. The lens finally arrived back at my house, and I was somewhat relieved. Lead plaintiff Luke Knowles claims eBay knew its ShipCover insurance excludes entire categories of products from coverage, but the company does not disclose that to sellers when they buy the insurance. Knowles refunded the buyer the purchase price and made a claim under the ShipCover insurance he bought for the package, but was denied because eBay said the “item insured is on the list of items that are eligible for coverage,” according to the class action lawsuit. Can I buy insurance for shipments from other marketplaces or private sales? The Beattie Law Firm recently filed a nationwide class action against eBay arising out of illusory insurance. On eBay, we offer ShipCover insurance when you buy and print USPS labels on our site. In other words, they take the risk and use money out of their own pockets if they have to pay a claim. ShipCover Insurance from eBay. Claim process. Visit File an Insurance Claim on the USPS website for instructions on insurance for domestic or international shipments.. UPS. For FedEx SmartPost, find the original FedEx SmartPost shipping label in My eBay > Sold > Shipping Labels and open the SmartPost claim form. PS. Never had to file a shipcover claim and I usually don't use that option. ShipCover IS NOT offered by our company, Shipsurance. Complete and submit this claim form within 60 DAYS of receipt of carrier's claim payment. it was paid within 2 weeks because my buyer cooperated and sent me pictures and I uploaded everything the first time. If you think that printing your own postage is slick, you’re gonna love electronic insurance. The pros and cons of ShipCover and USPS Insurance for shipping on eBay. Aug 26, 2014 ShipCover insurance starts at $1.70 per $100 of coverage for domestic shipping, and $2.83 per $100 of coverage for international shipping. Elite Dangerous tips and tricks #01 Insurance EVE Challenge - Ship Insurance - Episode 3 Paypal Insurance Options Explained: ShipCover vs. USPS Insurance The … Contact UPS directly to file an insurance claim.. FedEx. - If there is ever a USPS insurance claim, the coins should be claimed as numismatic/collectible and not currency/coin. An article about the lawsuit appears below: eBay's 'ShipCover' insurance worthless, class action says (Story from Westlaw Journal Insurance Coverage) Online auctioneer eBay allows sellers and buyers to insure against any losses and damages that occur during shipment even… Does ShipSaver send my shipping expenses to my eBay account? File your claim from My eBay.. USPS. Go to Shipping labels – opens in new window or tab in My eBay or Seller Hub. these companies are called “nonadmitted” or “surplus line” insurers. Carrier. Even though I have almost $7,000 in my 'insurance account' at the moment for my business, I still buy insurance on really expensive items sold ($3,000+). Some eBay sellers self-insure their packages. Your insurance value may be declared in any amount from the selling price of … This isn't about USPS insurance right? How can I check the status of my claim? You can purchase protection for the selling price of the item or items, up to $1,000.00 per package. Although eBay owns the intellectual property rights to ShipCover and its logo, co-defendantFireman’s Fund Insurance Co. underwrites the policies, the suit says. So I'll be on the phone to them too. Seems the USPS is feeling the heat of ShipCover and wants the Ebay insurance business, too, by making claims easier to make and paying out claims without a hassle. He says eBay denied the claim, noting that the “item insured is on the list of items that are ineligible for coverage.” Knowles says in the complaint that had he “been aware that the exact item he sought to insure was excluded from the policy, he never would have purchased ShipCover insurance because it was worthless. I shipped a coins that has been lost in shipment. Ebay DOES NOT offer shipping insurance for international packages, only for domestic. Insurance from ShipCover costs $1.23 per $100 of coverage, up to an insured value of $5,000. Carrier. We used eBay's ShipCover to insure the package to the buyer in Australia - value of $600. Items shipped to most countries can be covered, although there are some exclusions. I filed a claim and this is the response (denial) to my claim: THE INSURANCE DOES NOT INSURE: FOR PARCEL INSURANCE PLAN POLICYHOLDERS USE ONLY. The USPS now has online claim filing. A2A Thank you, Anastasia. 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